Delivery

We offer flat rate delivery to below destinations. All international orders will be shipped via FedEx International Priority® and the table shows you with an estimated delivery time. For those region not showing, please contact our Customer Service (order@lasua.com) for delivery details.

AREACOUNTRYFedEx
[PRIORITY DELIVERY]
Asia Hong Kong 2 3 business days
Macau 3 5 business days
Taiwan 3 5 business days
Japan 4 6 business days
Malaysia 4 6 business days
Philippines 4 6 business days
Singapore 4 6 business days
Thailand 4 6 business days
Indonesia 5 7 business days
Bahrain 6 8 business days
Israel 6 8 business days
Sri Lanka 6 8 business days
Turkey 7 9 business days
United Arab Emirates 7 9 business days
Oceania Australia 5 7 business days
New Zealand 5 7 business days
Fiji 6 8 business days
Guam 6 8 business days
Europe Austria 5 7 business days
Belgium 5 7 business days
Denmark 5 7 business days
France 5 7 business days
Germany 5 7 business days
Netherlands 5 7 business days
Switzerland 5 7 business days
United Kingdom 5 7 business days
Czech Republic 6 8 business days
Finland 6 8 business days
Hungary 6 8 business days
Ireland 6 8 business days
Norway 6 8 business days
Poland 6 8 business days
Portugal 6 8 business days
Sweden 6 8 business days
N America Canada 5 7 business days
United States 5 7 business days

*Parcels will be dispatched within 14 days after the order has been received from LaSua Group. Once your order is ready for dispatch, you will receive an email with a tracking number. With this, you can check your order status via our courier's tracking system. Actual arrival date may vary based on transport times and customs clearance. We will try our best to meet these estimates but cannot guarantee that such estimates must be met.

 

If the package delivered to you arrives damaged, please take photos with package as record and refuse the shipment, then email us: order@lausa.com. Please retain all packing materials unless instructed by us. Our Customer Service Representative will let you know the next step.

INSURANCE

Lasua insures each merchandise during the time it is in transit until it is delivered to you or is collected. We require a signature for any goods delivered or collected, at which point the risk of loss of the merchandise passes to you. If the recipient or collector is not the original purchaser, such as in the case of a gift delivery, then you agree that the recipient's signature shall constitute evidence of delivery and fulfilment of your order, as well as the passing of risk.

Taxes & Duties

The prices are exclusive of any and all applicable Taxes and Duties. You are responsible for the payment of any and all Taxes payable on the purchase, import and customs clearance of the Goods when the Goods arrive at your destination country/region. You are advised to contact your local customs authority for details and procedures of payment of such Taxes.

Delivery