Service

After Sales Service Guarantee: 7 Days Return Guarantee:

Please keep the original proof of purchase, receipt, or sales order, you can return an item within 7 days of purchase. Please make sure original packaging remain intact and no damage caused by human cause to be found on the return product; otherwise request might not be accepted. Customers shall responsible for reimbursement of transport cost.

 

Enjoy exclusive privileges:

1. Cleaning service

 

2. Engraving service - which enables you to personalize your LaSua's products by engraving up to 12 letters (which is subject to the design and technical constraints)

 

3. One-time ring resizing service (given that the design and the pave setting are not affected)

 

4. Other one-time service including re-rhodium-plated, reform and stone re-mounted. Standard service fee is applicable from second time service onward or service after 12 months.

After Sales Service Guarantee: 7 Days Return Guarantee:

Please keep the original proof of purchase, receipt, or sales order, you can return an item within 7 days of purchase. Please make sure original packaging remain intact and no damage caused by human cause to be found on the return product; otherwise request might not be accepted. Customers shall responsible for reimbursement of transport cost.

 

Enjoy exclusive privileges:

1. Cleaning service

 

2. Engraving service - which enables you to personalize your LaSua's products by engraving up to 12 letters (which is subject to the design and technical constraints)

 

3. One-time ring resizing service (given that the design and the pave setting are not affected)

 

4. Other one-time service including re-rhodium-plated, reform and stone re-mounted. Standard service fee is applicable from second time service onward or service after 12 months.